Novus Biologicals’ scientific support team is committed to providing the best possible customer service and support. Our support team is thoroughly trained in all immunological applications. Therefore, we are proud to guarantee that our scientific support team will be able to address your needs in a timely manner, or we will provide a full refund for your purchase. Put simply, our goal is to get our antibody to work in your experiment, or to provide you one that will. Learn more by visiting the Novus Guarantee page. You may also view our Scientific Frequently Asked Questions here.
The Novus scientific support team is available from 8:00am - 8:00pm EST, so please feel free to contact us directly, email (firstname.lastname@example.org) or click on "Chat with a scientist" at the top of the page.