Can I receive a free sample of a product?

Novus does not typically offer free trial sized samples for testing purposes. While some products are offered in sample sizes at reduced prices, not all products may be available in this way. Sample sizes are identifiable by a "SS" at the end of the catalog number.   Novus makes every effort to provide our customers with updated data and references in support of our reagents, and we continue to back all of our products with a 100% quality guarantee for the applications and species listed on the datasheet. This policy will provide you with the antibody that you need with no financial risk. In the extremely rare case that the antibody does not work, our technical support team will provide prompt assistance and you will receive your choice of a full refund, credit, or replacement.   If the antibody is being used in an untested species or application, then we cannot support it with our guarantee. However, we do encourage that you report your results using our product review survey, available online or by request.