Return Policy

We guarantee our products 100% for applications and species stated on product datasheets. If you have trouble with one of our products, please contact our Technical Support Team at technical@novusbio.com and we will be sure to either resolve your problem or refund your purchase. We do ask that you do not return any products before first receiving a return authorization from our Technical Support Team. For all other returns due to customer error please contact our Customer Service Team by clicking here.